The short version: everything we recommend or build gets tested before it reaches you, but nothing is guaranteed to work forever. If you are not satisfied, the most you can get back is a full refund of what you paid us.
Effective August 27, 2026
These terms apply when you use caicllc.com or engage Calibrated AI Consulting LLC ("Calibrated AI", "we", "us") for consulting, training, or build work. Using the site or buying services means you accept them. If we sign a separate written agreement with you, that agreement controls wherever it conflicts with this page.
AI strategy sessions, training, and custom builds such as agents, automations, and workflows. Our work is advisory and technical assistance. It is not legal, tax, financial, medical, or other professional advice, and you should not treat it as a substitute for a licensed professional in those fields.
Everything we recommend or build is tested before it is handed over. That is a commitment about our process, not a promise about outcomes. We do not guarantee any specific result, revenue increase, cost reduction, amount of time saved, accuracy level, or uptime.
This matters more with AI than with ordinary software. AI models produce wrong or unexpected output sometimes. The third-party services these tools depend on change their behavior, pricing, rate limits, and interfaces without warning, and can be discontinued entirely. Something that worked perfectly on the day we delivered it can stop working later through no fault of ours. Review AI output before relying on it for anything that matters.
If you are not satisfied with work you paid for, tell us within 30 days of delivery and we will refund what you paid for it, in full. That refund is your sole and exclusive remedy, and it is the maximum amount you can recover from us under any circumstances.
To the fullest extent permitted by law, we are not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, lost business opportunity, or business interruption, even if we were told such damages were possible. Our total aggregate liability for any and all claims arising out of the site, our services, or anything we deliver will never exceed the amount you actually paid us for the specific engagement giving rise to the claim. If you have paid us nothing, our liability is zero.
Everything on this site and everything we deliver is provided "as is" and "as available", without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
Some jurisdictions do not allow certain limitations of liability or exclusions of implied warranties. Where that is the case, the limits above apply to the maximum extent the law allows.
Fees are as quoted and are due as stated in the quote or invoice. Third-party costs incurred on your behalf are billed separately or paid directly by you.
Once you have paid in full, the deliverables we build specifically for you are yours to use, modify, and keep, with no lock-in and no ongoing fee for continuing to use them. We keep ownership of our own pre-existing methods, templates, frameworks, and general know-how, including anything we developed before or independently of your engagement.
We keep your business information confidential and expect the same for anything non-public we share with you. Details are in our Privacy Policy.
Our work often depends on services we do not control, such as AI model providers, automation platforms, and hosting. Your use of those services is governed by their own terms, and we are not responsible for their outages, price changes, policy changes, or discontinuation.
The AI Readiness Scorecard, the insights articles, and the guides on this site are general information published for a broad audience. They are not tailored advice for your situation and are provided as-is, with no warranty.
Do not use this site or anything we build for unlawful purposes, to infringe someone's rights, or to harm others. Do not attempt to disrupt, attack, or gain unauthorized access to the site.
Either of us can end an engagement at any time. If we end it, you get back what you paid for work not yet delivered. Provisions about liability, ownership, and confidentiality survive.
These terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Any dispute will be brought in the state or federal courts located in New York.
We may update these terms. The current version always lives at this address with its effective date at the top, and it applies to work engaged after that date.
Questions about these terms: hello@caicllc.com.